RV Technical Institute

RV Technical Institute

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In June 2018, the American RV Industry Association Board of Directors approved a comprehensive strategic plan and multi-million-dollar investment to address RV owner satisfaction by creating a supporting foundation, the RV Technical Institute, to solve the RV industry’s shortage of trained technicians and to implement metrics to track the RV customer experience. By taking a leadership role in reducing the repair event cycle times for consumers seeking to repair and maintain their RVs, the association assembled a team of subject matter experts across the industry to address the shortfall of trained technicians.

 

RV Technical Institute technician training program

The RV Technical Institute technician training program is a hands-on, competency-based program designed by RV Technical Institute staff, and subject matter experts from the supplier, manufacturer, dealer and independent technician realms of the RV industry. These industry experts have identified the key areas of required knowledge and expertise needed to develop a well-rounded, practical training and certification program.

The RV Technical Institute curriculum is divided into four levels of training and proficiency covering theory and application, specialties training and troubleshooting. The program mirrors a real-world setting to enable learning in a shop environment. Each level of training builds on the foundation of the previous level, teaching you how to diagnose, maintain and repair RV systems and components. From here, you can move on to increase your proficiency through specialized training courses.

 

A technician will be deemed a Level 1, 2, 3, or Level 4 technician based on completion of the designated levels and the ability to successfully demonstrate the required knowledge and skills:

Level 1

A pre-delivery inspector (PDI) technician with a proven skill set to prepare an RV for customer delivery by verifying the operation of all components. To achieve this level, you must successfully pass Level 1 written and skill-based (practical) exams.

Training for this level is currently available online and in-person in Elkhart, IN.

Register

 

Level 2

A technician that has theoretical knowledge of all the systems and components within an RV and a proven skill set to be able to perform basic diagnostics, troubleshooting, and repairs on those systems and components. To achieve this level, you must successfully pass Level 1 and 2 written and skill-based (practical) exams.

Training for this level is currently available online and in-person in Elkhart, IN.

Register

 

Level 3

A technician that has completed the supplier trainings on specific types of components and increased their skill set to be able to perform advanced diagnostics, troubleshooting, and repairs on those systems and components. To achieve this level, you must successfully pass Level 1 and 2 written and skill-based (practical) exams as well as attend and pass 24-hours of approved hands-on vendor trainings within five years covering the minimum topics listed for each specialty:

Electrical Specialist: Demonstrates skill and expertise in converter, inverter, transfer switches, management systems, batteries including lithium-ion, surge protection and solar

Chassis Specialist: Demonstrates skill and expertise in stabilization, leveling, electric steps, braking system (hydraulic and electric) and vehicle weights

Electronics Specialist: Demonstrates skill and expertise in satellite systems, multi-plexing and control area networks (CAN)

Appliance Specialist: Demonstrates skill and expertise in furnaces, air conditioning, refrigerators, water heaters (including traditional, instantaneous and hydronic)

Slideout Specialist: Demonstrates skill and expertise in cable slide-outs, above floor slide-outs, through frame slide-outs (including screw-type, rack-n-pinion, hydraulic and flush mounted)

 

Level 4

The Master Technician has completed all five designated specialties through vendor trainings and is proficient in troubleshooting and repair of all the major systems and components within an RV, 120 total hours of training within 5 years.

 

Certification

How long does each certification last? What are the recertification requirements?

Level 1

  • Valid for life with no re-certification or continuing education requirements
  • Annual information and employment verification check-in are needed to stay active

Level 2

  • Valid for 5 years
  • Over this period, the technician must acquire 24 hours of continuing education credits (CEUs) of approved hands-on or online trainings
  • No trainings older than 5 years will be counted
  • Annual information and employment verification check-in are needed to stay active

Level 3

  • Valid for 5 years
  • Over this period, the technician must acquire 24 hours of continuing education credits (CEUs) of approved hands-on or online trainings
  • 8 of the 24 hours of CEUs must be directly related to the specialty held
  • No trainings older than 5 years will be counted and no repeat trainings
  • Annual information and employment verification check-in are needed to stay active

Level 4

  • Valid for 5 years
  • Over this period, the technician must acquire 24 hours of continuing education credits (CEUs) of approved hands-on or online trainings
  • These trainings can include participation at the RV Technical Institute or other industry-approved activities such as curriculum development, train-the-trainer programs and leadership training
  • No trainings older than 5 years will be counted
  • Annual information and employment verification check-in are needed to stay active