Suburban Product Training


Suburban Product Training


Four Module Complete Technical Training
This four-module course will cover service, installation and repair of Suburban furnaces, water heaters and cooking appliances. The course is ideal for both the Service Technician and OEM. Class topics will include problem diagnosis and repair, an overview of parts and components, how they work, how they work together, and installation do’s and don’ts.


Module 1: Suburban Cooking Appliances – 1 hour
Module 1 will cover Suburban cooking appliances, such as ranges, slide-ins, drop-ins, griddles and induction cook tops. Topics will include electrical and mechanical systems, and how they work to create a high-performance appliance. Attendees will gain knowledge needed to quickly and effectively diagnose and ultimately repair a wide range of problems both common and unusual. The course will also provide tips for RV owner, so the technician can advise on how to prevent and recognize problems in the future.

  • January 26, 2022


Module 2: Suburban Water Heaters – 2.5 hours
This course will provide knowledge on how tank water heaters work, what they look like inside and out, plus electrical and mechanical systems. The course will examine several heater units and their differences for the purpose of rapid and effective diagnostics. Other topics will include unit replacement, cleaning, general maintenance, how to test, read serial numbers, wiring and installation, component identification, and repair. In addition, the course will detail best practices and installation do’s and don’ts.

  • February 23, 2022


Module 3: Furnaces – 3.0 hours
Topics covered will include the furnace product families, product history, the 3 simple steps of operation and how these steps allow the technician to quickly and accurately locate and diagnose problems. Also covered will be a range of testing and diagnostic devices and what they can do to aid the technician. The course will discuss simple and effective bench tests, and the 6 main components of a furnace. With a wide range of products currently deployed in RV’s, the course will cover which furnaces will effectively and safely replace commonly encountered old or outdated units.

  • March 23


Module 4: On Demand Hot Water Systems – 1.5 hours
This course will focus on the Suburban IW60 on-demand water heater. Like the other Suburban courses, Module 4 will provide an understanding of the internal workings, steps for diagnostics, and repair. Additionally, error and fault codes will be discussed, and how they aid in repairs. The course will provide an understanding of how and when to use the IW60 to replace old and no longer manufactured tank heating units, including non-Suburban brands.

  • April 27, 2021


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