Shop Foreman

Portée du Travail

Essential Duties and Responsibilities:

Responsible for assisting the Service Manager in managing the production workflow to ensure that profitability, productivity and customer goals are achieved
Assist in diagnosis, troubleshoot and problem solving
Recruit, train, motivate, develop and retain qualified employees
Ensures technicians are working at high levels, delivering quality service while maintaining customer satisfaction and managing the team of technicians while maintaining efficient workflow for technicians
Review technicians’ work for accuracy and completeness
Ensure all equipment is maintained and safe and provide a clean & safe work environment
Ability to manage and dispatch service work as well as monitors and reviews work schedules
Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs
Identifying Warranty issues
Report concerns with Service Manager as required
Perform other tasks as assigned

Qualifications Essentielles

Qualifications:

Valid Driver’s License
Ability to work unsupervised
Must be organized, self-motivated and a team player
Possess verbal communication skills
Have the ability to deal with large volumes of work and be flexible to changing priorities
Pride in craftsmanship
Ability to read and comprehend policy and procedure
Comprehensive knowledge of product installation activities and repairs plus times to complete them.
Working knowledge of the activities, methods, procedures and policies of a Service Department environment

Compétences préférées

Postuler l'emploi