Stop Relying on Sales Alone: Unlock Service Profit

Date: April 21, 2026

Time: 10 AM PST || 1 PM EST

Webinar

If your dealership’s profit depends on unit sales, you’re at the mercy of the market.

Inventory shifts. Demand fluctuates. Margins tighten.

But the most successful dealers? They’ve built something steadier. Stronger. More predictable.

Join RVDA of Canada for a special webinar featuring Matt Richards, Director of Dealer Relations at IDS, as he shares his experience managing multiple successful dealerships and how a service department can generate consistent profit, month after month.

What You’ll Learn:

• Achieve fixed absorption: what it means, how to calculate it, and how dealerships of any size can achieve it.

• Maximize fixed ops: guiding principles for streamlining service and parts, recovering time, and boosting revenue-and where automation can make a difference.

• Know your numbers: key metrics you should be tracking weekly to spot service bottlenecks, and how to benchmark your service against leading dealers nationwide.

Speaker

Matt Richards Director of Dealer Relations IDS

Matt has worked in the retail side of the RV industry for 20+ years and has done almost every job in a dealership setting. He’s owned his own dealership. He sold that dealership. He remained a partner and worked as GM of the original location, Fixed Ops Director of multiple locations as they grew, and eventually Chief of Operations for the organization of 9 locations. During that time, he leveraged IDS to run the organization—now he’s trying to help other dealers do the same.