Elevate Your RV Service Team: New Online Course for Service Managers

The Mike Molino RV Learning Center is excited to announce its comprehensive Service Manager Online Course, a crucial training program designed to empower both current and aspiring service managers in the bustling RV industry.

Developed in partnership with The Ohio State University's Center on Education and Training for Employment and drawing on insights from leading RV industry experts, this 14-module online course offers a robust curriculum covering all critical aspects of modern service management.

In today's competitive RV market, a dealership's success often hinges on the efficiency and customer focus of its service department. This course is specifically crafted to equip these essential professionals, helping them enhance customer satisfaction and drive overall dealership success.

The online course dives into a wide array of topics, including optimizing service department workflow, providing exceptional customer service, generating revenue, managing personnel, and understanding administrative reports.

This interactive and user-friendly course, which typically takes about 8 hours to complete, features audio voice-overs and progress checks. A strong emphasis is placed on customer service—a vital skill for any top-performing fixed operations team.

Upon successfully completing all modules and passing a final assessment, learners will receive a certificate of completion. Plus, if you already hold an RV Learning Center Service Manager certification, you can earn 8 continuing credit hours towards recertification. For experienced service managers, the course also provides a clear path to apply for the prestigious Service Manager Certification through a separate online exam.

This course is more than just training; it's an investment in the future of RV service excellence. Graduates will be equipped to transform their service departments into top-performing teams, fostering customer trust and loyalty while significantly boosting efficiency.

Enrollment is open year-round, with the current term running until December 31, 2025. Ready to elevate your service team? You can enroll online or contact the RV Learning Center directly for more information!